Omega Addict Tim Mackrain, Watchmaker

OMEGA ADDICT ONE YEAR WARRANTY AND SERVICE AGREEMENT: Omega mechanical watches were engineered to last generations. These beautiful vintage time pieces are now 45+ years old and perform best with regular maintenance. Because of their excellent reputation, I am able to offer a One Year Warranty; no charge for labor, only charging for parts (if needed) and return shipping ($20 in U.S. /$45 outside U.S.).   Your watch should be sent back every 3 years for SERVICE on or before original date of purchase.  3 YEAR SERVICE includes completely dismantling/cleaning/oiling movement, polishing/cleaning case and replacing crystal.  Cost for 3-year service is $150 plus return shipping ($20 in U.S. /$45 outside U.S.). Please send the service history card when you send it for service or repair.  If you ever need a NEW CRYSTAL on any watch purchased from me, I will install a new one and ship it back for $45. If you need an X-LONG OR SHORT BAND or do not like the one that's on a watch you purchased from me, let me know and I will change it before it is shipped.  An extra band with Omega buckle is $65.

PROFESSIONAL APPRAISALS: Our watches come with a FREE professional detailed appraisal with photos. There are 3 copies; one we have in our files and two sent to you. If for any reason you need a copy of your appraisal, we can send you one at no charge. Call 602.795.8894

FEEDBACK: Your satisfaction is very important to me. If you have any questions or concerns regarding your purchase, PLEASE contact me and I will take care of any problem right away. I always take care of my customers, however, I cannot take care of a problem I do not know about.

REFUND POLICY: I offer refunds within 14 days of sale as long as watch has not been removed from buckle wrapping and the watch case has not been worn. Refund will exclude restocking fee of 5% of price paid. If watch is opened by another watchmaker – REFUND, ONE YEAR WARRANTY AND SERVICE AGREEMENT ARE VOID.

SERVICE AND RESTORATIONS: For any of my services or restorations please call or email me.  Quotes on price and time frame can only be discussed after I have looked at your watch.  Servicing and restoring vintage mechanical watches can take several months depending on the availability of parts and my current service queue.  Outside the USA, shipping for any service work is $45.

SHIPPING:  We support the UNITED STATES POST OFFICE and have shipped thousands of watches with a 15 year history of success!  All watches are shipped USPS Priority with signature confirmation.  For INTERNATIONAL SHIPPING we use Priority Express InternationalOnce the watch gets to your country, it will have to go through customs and may take time there.  Overseas buyers are responsible for shipping costs ($45) and custom and import tax on sales, service, returned watches and repairs.  I have insurance coverage through Parcelpro.com for international shipments for full coverage of the purchase price of each watch. Loss or damage/mishandling by customs in your country may not be covered.